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April 2022 Roundtable - From Niche to Necessity

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April 2022 Roundtable - From Niche to Necessity: Integrated Campus Services and the Changing Role of the Online Enterprise

April 11, 2022, 9:30 AM - Noon
Disney's Coronado Springs


The pandemic has shifted how colleges and universities design and deliver education and the corresponding support to students and faculty. One notable change is the desire for universal access to technology-mediated support services regardless of course delivery modality. But what does that mean for online enterprises, charged with and sometimes solely-funded by online learning tuition? How do online teams shift from serving a subpopulation of faculty and learners to an entire institution? What campus systems and processes need to change to accommodate the integration? How do online leaders collaborate with their peers across the institution to create campus infrastructures that support learners across modalities? Join online leaders as they share how they are filling a new critical role on their campuses by designing and delivering support services for all. 

The April 2022 Roundtable is the annual convening of the Council for Chief Online Learning Officers (C-COLO). Attendance is limited to COLOs registered for the 2022 Summit for Online Leadership and Administration. Each UPCEA member institution has the opportunity to identify a COLO to represent them in the Council.

Each institution’s delegate to the Council will be able to attend C-COLO convenings and will be at the forefront of UPCEA’s growing number of online initiatives.

COLOs/C-COLO delegates: 
  • Meet for peer-to-peer networking and to discuss issues related to leadership, strategy, management, and public policy at the Roundtable, the annual convening of C-COLO. 

  • Have access to special content focusing on the COLO perspective at UPCEA events such as the Summit for Online Leadership and Administration and the UPCEA Annual Conference. 

  • Communicate via exclusive listserv and online community for COLOs to allow sharing of candid questions and comments with peers. 

*What is a Chief Online Learning Officer (COLO)
A Chief Online Learning Officer (COLO) is the decision-maker for an online enterprise (whether at the unit, college, or institutional level). COLOs are accountable to the online enterprise and make the decisions to advance the strategy, leadership, and vision of postsecondary online education. At the operational level, a COLO makes the critical path decisions for an online enterprise (e.g. technology, outsourcing strategic enrollment management vs. building internal teams, etc.). UPCEA recognizes there is diversity in such roles and decisions. COLOs are sometimes professional or continuing education deans with online in their portfolio, while others are solely focused on online learning.

For more information or for any questions please contact info@upcea.edu.



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UPCEA is the online and professional education association. Our members positively impact millions of lives by continuously reinventing higher education. We advance the professional field through cutting edge research, professional development, networking and mentorship, conferences and seminars, and stakeholder advocacy. Our collaborative, entrepreneurial community brings together decision makers and influencers in education, industry, research, and policy interested in improving educational access and outcomes.

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